Tim “the tune man” Brown started his piano tuning and repair service in 2002. He is a Registered Piano Technician (RPT) and member of the Piano Technicians Guild (PTG). After retiring from the Air Force he attended both Basic and Advanced Piano Technology programs at North Bennet Street School in Boston, MA. During the first year his studies included piano tuning using aural and electronic tuning techniques. Additionally, he learned and refined professional repair and regulation skills. In his second year he focused on the art/craft of rebuilding pianos. Upon graduation he relocated back to Knoxville to reestablish his business. He firmly believes that customer satisfaction is the key to his job satisfaction.